We offer local support hotline numbers in several countries. To support customers in countries without a local number, we have established a Skype account.
You reach our qualified support engineers at the account messageconcept. The Skype account is currently reachable by voice calls only and will be forwarded to our regular English speaking hotline.
Please note that this offer is in a kind of beta phase now. We are currently testing if Skype is able to offer a sufficient voice quality.